Ask yourself "am I currently working in a job that truly excites me, tests me and rewards me every single day?"

After you realise that you are not really and you can do better, have a ponder at the following brief and see if you could find your purpose; your drive with this role.

Reach out to us and say hello!

Email or call 01725 552266 and let's have a chat.

Circa: £40K + Benefits

Location: London

Job Type: Reservations

Employer Type: Hotel

Job Reference: AW016


One of London’s very best 5* rated properties’ is currently recruiting for a Reservations Manager to join their talented Reservations team.    In this role, you will take the overall responsibility for the day to day activities of Reservations department – groups and individual; and to ensure all standards and processes are followed and interaction with guests is highly personalised.

In the role of Reservations Manager, your key focus will be to: • maximise occupancy/room rates at all times and maintain a consistently high standard of operation/customer service within the Reservations department. • ensure commercial management techniques of availability control are applied to achieve a maximisation of room sales and revenue for the hotel. • manage the Reservations team and encourage optimum performance • develop and maintain a good communication link between the hotel and the sales office relating to business opportunities. • ensure departmental orientation is carried out for new members of the team and supervise training, training schedules and training records.

Do you have? –

  • Previous experience of working within groups and/or individual reservations in a similar size property
  • Knowledge of Opera and Delphi systems
  • Ability to handle high volume of activities and work under pressure
  • Excellent customer service skills; ability to engage with the guest and also iron out any glitches or handle complaints as and when they may arise
  • Great team management abilities
  • Determination, self-motivation and want to succeed

If so, please apply soonest as this is a highly sought after role.

Due to volumes of applicants, our vacancies can close early. Make sure you get your application in as soon as possible to avoid disappointment!

Please submit your CV for consideration using the form below or by calling Anna on 01725 552266.

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